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. Junk Email Folder and Settings Looking for quick help on? Forward the unwanted message as an attachment to. If you find that not enough or too many messages are being sent to your Junk Email folder, you can easily view and adjust junk settings for your account. Keep in mind that:. Junk setting instructions on this page are helpful for unwanted messages addressed to your 'virtual' [email protected] account. For long term issues with unwanted messages addressed to your [email protected] account please use your.
Jan 17, 2018 Platform: Apple Mac Product: Outlook 2016 for Mac connected to 365 (Exchange). A client has a junk mail issue with a Shared Mailbox in the above configuration.The option to block senders etc. From the context menu is greyed out. Is this by design or a function not available in Outlook for Mac? Mac Mail Mark as Junk Mail Greyed Out If you are trying to mark email messages mark as Junk Mail in Mac X mail, you may see the option is greyed out. Mac Mail handles Junk mail filtering separate from how email providers do like Gmail, Yahoo, and Hotmail.
Checking Your Junk Folder Look at your default Junk or Junk Email folder regularly to ensure that messages you do want haven't been filtered by mistake. The junk folder is under your main mailbox heading in the left column of Outlook and Web Outlook. You may need to click a More link first to see your full list of Folders. A number to the right of the Junk folder indicates how many messages it contains. To move a message out of the Junk folder:. Click on it and drag it to your Inbox or other folder. You can also right-click on a message and use the menu that appears.
To prevent messages from a sender from being sent to your Junk folder in the future, see instructions for further below. To permanently delete messages in the Junk folder:. Select an individual message and click on the Delete (trash can) icon in the upper menu, or right-click and select Delete.
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To quickly delete all messages, right-click on the Junk folder itself and select Delete All or Empty Folder.
No one likes spam or junk email. The Outlook 2016 for Mac Junk Email Filter doesn't stop delivery of junk email messages, but does the next best thing - it moves suspected spam to the Junk Email folder. We recommend you regularly review messages in the Junk Email folder to check for legitimate messages that were incorrectly classified as junk. If you find a message that isn't junk, drag it back to the Inbox or any folder. About junk e-mail protection When the filter finds a message that appears to be junk, Outlook does the following:.
Moves the message to the junk e-mail folder for that account. Assigns the message to the junk category. Blocks any embedded pictures in the message. In some cases, downloading the pictures in a mail message lets the sender know that your mail address is active. If a junk mail sender knows that your address is active, you are more likely to receive additional junk mail from that sender.